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* Additional, Important
Information *
Baggage Information
Curbside porters are available at the pier during embarkation to take
luggage to the vessel. Please be sure each piece of luggage is locked
and has a tag listing your name, ship, and stateroom number.
Customary tip is $1.00 per bag. Curbside
porters are not employees of Carnival; therefore, any problems
are the responsibility of the guest. Carnival assumes no responsibility
for carry-on luggage. Any luggage left at the pier will be forwarded at
the guest's expense. Claims for luggage loss or damage must be made in
writing to debarkation personnel prior to leaving the pier area.
Travel Documentation
Requirements
Proper travel documentation is the
responsibility of the guest and is required at embarkation and
throughout the cruise. Guests traveling without proper documentation
will not be allowed to board the vessel, and will not be refunded the
cruise fare.
Documents must be presented at the time
of embarkation.
United States citizens need at least
one of the following
• A passport (valid or expired for less
than 10 years)
• An original birth certificate and photo
I.D.
• A state-issued certified copy of a
birth certificate from the
Department of Health and Vital
Statistics and photo I.D.
• A U.S. Military ID (no dependent IDs)
• Valid, unexpired U.S. Multiple Re-Entry
Visa, if applicable
• Aliens eligible to apply for admission
under the Visa Waiver Pilot Program must have a valid unexpired
passport
• Original Naturalization papers
U.S. Permanent Residents need:
• A valid Permanent Resident Card
Canadian citizens need at least one of
the following:
• A valid passport
• An original birth certificate or
certified copy of a birth certificate and photo I.D.
Non-U.S. citizens need:
• A valid passport
• A valid, unexpired U.S. Multiple
Re-Entry Visa, if applicable
Non-U.S. citizens eligible to apply for
admission under the Visa Waiver Pilot Program must still have a valid,
unexpired passport.
For sailings calling on Canadian ports of
call, certain foreign nationals must obtain a Canadian visa in addition
to the multiple-entry visa.
For sailings calling on Bermuda, U.S.
Alien Residents will need a valid passport (or a birth certificate and
official photo ID) in addition to their Alien Resident Card.
Non-U.S. citizens must contact the
appropriate consulates, U.S. Embassy and U.S. Immigration office to
inquire about necessary travel documentation. Carnival assumes no
responsibility for advising guests of Immigration requirements. All Non-U.S.
citizens and U.S. Permanent Residents must surrender their passport
and/or Permanent Resident cards at time of embarkation. These documents
will be returned upon completion of the Immigration inspection.
Guest planning to debark in Mexico for
more than 24 hours must obtain a Mexican Tourist Card from either a
travel agent or a Mexican consulate prior to their departure.
Additionally, guests debarking with children must have a notarized
affidavit from any absent parent indicating permission to travel with
the accompanying adult.
In addition to the above requirements, all guests 16 years of age or
older, must provide an official photo I.D. It is important that guest
names on travel documents (passport, Permanent Resident card, birth
certificates, etc.) be identical to those on the cruise and airlines
tickets. If not, proof of name change (i.e., a marriage license) OR a
valid driver’s license or government issued photo ID (i.e., U.S.
Military ID) must be presented.
Sail & Sign Account
For your convenience, charges for most of
your onboard purchases are made to your Sail & Sign® account. A required
application form will be included with your documents. Registration for
this program will occur at the time of embarkation. Carnival accepts
American Express, Visa, MasterCard, Discover Card and cash for deposit
on your account. A deposit (ranging from $100 to $350 depending on
cruise duration) will be required for cash accounts.
If you are using a credit card or
debit/check cashing card please be advised that there will be a hold
placed on your account as a deposit for your onboard purchases. During
your cruise additional holds will be added if your Sail & Sign® account
exceeds the amount of deposit Carnival has on file. If you presented a
credit card, this will reduce the amount available on your credit card
for other purchases. If you presented a debit/check cashing card, the
hold will restrict the available cash in your checking account. All
charges will be billed to the credit card or debit/check cashing card at
the end of the cruise.
Your Sail & Sign Card will serve as your Boarding Card. This card
identifies you as a Carnival guest and must be carried with you along
with picture identification when you go ashore. Because the ship is
closed to the public while docked at the various ports-of-call, you’ll
have to show your Sail & Sign Card and picture I.D. to the officer on
duty in order to return on board.
New Orleans, Louisiana
- Directions and Parking
If you drive to the Jacksonville Port, you
will be required to pay for parking.
See below for more information.
Address: Port Of New Orleans
Erato Street Terminal
1100 Port of New Orleans Place
New Orleans, Louisiana 70130-1733
www.portno.com
Travel Time: 16 miles from the New Orleans International Airport...
Travel time is approximately 40 minutes from the airport.
Driving Directions From Interstate 10 East to New Orleans
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Follow the signs to the New Orleans
Business District, U.S 90 West, Crescent City Connection to the West
Bank.
-
Take exit 11-C, Tchoupitoulas/South Peters
Street.
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Proceed down the ramp to the ground level.
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At the second traffic light, turn right.
This is Tchoupitoulas Street.
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At the next traffic light, turn left. This
is Henderson Street.
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Go two blocks (cross over the railroad
tracks) and turn left. This is Port of New Orleans Place.
-
The Erato Street Terminal is directly
ahead. Harbor Police will be directing traffic.
PARKING INFORMATION PARKING: $14.00 per day Rates subject to change by
the Port Authority.
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6-story building; garage on floors 3-6;
1000 parking spaces.
-
Full payment due upon entering the parking
garage.
-
Accepted forms of payment: U.S Dollars;
Credit Cards
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The garage is secure, lighted and
patrolled.
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Handicap Parking available with proof of
valid permit.
-
No advance reservations required.
PARKING: $28.00 per day (for oversized vehicles) Rates subject to change
by the Port Authority.
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Oversized vehicles will be directed to the
Poydras Street Parking Lot after unloading luggage and passengers at
the Erato Street Terminal.
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The outdoor lot has 75 spaces and is
secure, lighted and patrolled.
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There is a shuttle available to bring you
back to the Erato Cruise Terminal.
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Call ahead for space at: 504 525-5476; ask
for Mr. Leonard Smith.
Common Questions and
Answers
Q:
What else do I have to pay for?
A:
-
Gratuities... $10 per day, per guest (covers
all dining room and stateroom tips)
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You will have to pay for your travel to the
Port Of New Orleans, whether you drive, fly or ride motor coach.
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If you drive you will have to pay for
parking at the pier
(see parking
info above).
-
You will also have to pay a porter at the
pier $1 per piece of luggage you have them put on the boat for you.
For example: Five pieces of luggage equals $5.
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You need to take any spending money that you
want to spend at the ports of call.
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You will have to provide Carnival with a
credit/debit card or a cash deposit for your "Sail
and Sign" account. (Click for more info on sail and sign.) At
the end of the cruise, if you spend any money on the ship, it will be
charged to your card or withdrawn from your cash deposit. If you
put up a cash deposit, you will get back what you do not spend.
Q:
How do I pay for drinks, games, premium
services... etc., on the ship?
A:
You will have a "Sail and Sign" card.
Please refer to the important information above
for details.
Q:
Is there a physician on the ship?
A:
Yes, a ship's doctor is available and the
infirmary is open 24-hours a day for medical attention.
Q:
What is the charge for children?
A:
Children are considered as any other
passenger (except for infants and toddlers). If a child is a
second person in a room, they are charged the double occupancy rate.
If they are the 3rd or 4th person in a cabin, they pay the 3rd/4th
person rate, just as with adults. If you have an infant or
toddler, you need to call the E-town Travel Agency for more information.
Please see their contact information at the top of this page.
Q:
What if I become sick or there is a death in
my family? How do I cancel my trip?
A:
You have the option of choosing Trip
Insurance when you make you make your reservation. If you purchase
this, you will receive money back if you cancel your trip for emergency
purposes. The insurance does not cover your trip if you simply
change your mind. Please contact the E-town Travel Agency for
specifics on the trip insurance policy. If you DO NOT purchase the
trip insurance and you are unable to make your reservation, you DO NOT
receive any refund.
Q:
How much money should I take with me?
A:
That depends on what you plan to spend.
You need to see the first question listed above about additional charges
and see if they apply to you. After you get on the ship, you can
get on the ship spend the 5 nights and 6 days without having to spend
another penny until you get off the ship.
Q:
Can I go alone?
A:
Yes. You can go alone, but you must
pay the additional stateroom fee. The price listed on this website
is based on two people per stateroom. Please call E-town Travel
for more info.
Q:
Me and my spouse want to go and we have
three children to take. Can we all stay in the same room?
A:
No. The only options are to get two
staterooms or inquire about a penthouse/grand suite. A maximum of
4 people can stay in any one normal sized stateroom.
If you have other questions, please
e-mail
them to us or call the E-town Travel Agency. We will post the
answers here so that others who may have the same questions can see the
answers.
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